Refunds & Returns

PNK Isha Arora shall make all endeavours to deliver defect free products to the purchasers. PNK Isha Arora does not take title to any returned items purchased by the user unless the item is received by PNK Isha Arora. Any item purchased on our website does not qualify for any return unless the product delivered is damaged or has manufacturing defects. The defective and/or damaged goods so received shall be communicated to PNK Isha Arora within 24 hours of its receipt. Any communication received after 24 hours of delivery shall not qualify for return unless expressly covered by the product warranty even in case the said product has been wrongly delivered. PNK Isha Arora will not provide the option of exchange for reasons like colour mismatch and exchange for size.

No money for the returned product will be refunded, however a credit note will be generated for the value of returned goods.

Our garments are all on a made to order basis. Once your order is confirmed, we do not offer any exchange or returns. However, in case of alterations, we will be happy to assist you. One way courier charges will be applicable for the same and will be borne by the customer.